Support

Where to ask questions and report problems.

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Avelune is a research/POC project. Bug reports and reproducible test cases are useful; production SLA, compatibility guarantees, and real-time performance are not currently offered.

When reporting a media problem, include:

  • avelune --version;
  • exact command line or browser steps;
  • ffprobe summary of the source where relevant;
  • platform and browser;
  • whether the issue reproduces with a short redistributable sample;
  • for browser conversion problems, whether OPFS was available and whether scalar or SIMD128 WASM was selected;
  • for performance reports, resolution, frame rate, clip duration, preset/quantizers, elapsed time, CPU/GPU, and whether the path is native Rust, browser/WASM, or experimental WebGPU compute.